Informasi ringkas dokumen repository.
| Advisor(s) | DAMANIK, YUNITA SYAHPUTRI | |
| Author(s) | ERLIA | |
| Issued Date | 2026 | |
| Abstract | Erlia. The Relationship Between Public Knowledge Level and the Implementation of the Referral System through the JKN Mobile Application at Community Health Centers (Puskesmas), Nagan Raya, in 2026. Undergraduate Thesis, Department of Health Information Management, Faculty of Public Health, Deli Husada Health Institute, Deli Tua. (Supervised by: Yunita Syahputri Danamik, A.Md.Keb, SKM, MKM) The JKN Mobile application is a positive innovation to improve JKN (National Health Insurance) services; however, further efforts are needed to increase its utilization among the community. This study aims to determine the relationship between public knowledge level and the implementation of the JKN Mobile referral system at Beutong Community Health Center, Nagan Raya, in 2026. A quantitative research design was used, with a total sampling technique with a population of 40 respondents. This study was conducted at Beutong Community Health Center, Nagan Raya Regency, from July 2 to July 10, 2026. Data were collected using a questionnaire covering knowledge and implementation of the JKN Mobile referral system. Univariate analysis was presented using a frequency distribution table, while bivariate analysis was conducted using the Chi-Square test. The results showed that the majority of respondents had a low level of knowledge (42.5%), and the level of implementation of the JKN Mobile application was also low (42.5%). Bivariate analysis revealed a significant relationship between age, education, and implementation of the JKN Mobile application related to the level of community knowledge (p-value 0.000). Younger respondents and those with higher education levels tended to show better knowledge and more optimal application use. Low levels of knowledge are a major factor contributing to the suboptimal use of the JKN Mobile-based referral system among the community. This study recommends the implementation of intensive outreach and training programs to improve community understanding of how to use the JKN Mobile application. | 1 |
| Item Type | Skripsi | |
| Keywords | Mobile JKN, Tingkat Pengetahuan (level of knowledge) , Sistem Rujukan Online (Online Referral System), Pendidikan (Education), Usia (Age), Puskesmas Beutong. | 1 |
| Collection | Fakultas Kesehatan Masyarakat, D4-Manajemen Informasi Kesehatan | |
| Publisher | Institut Kesehatan Deli Husada | |
| Submitted Date | 22-10-2026 | |
| Updated Date | 23-10-2026 | |
| URI | No URI | |
| File |
25199019_ERLIA_SKRIPSI_D4.pdf
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