Informasi ringkas dokumen repository.
| Advisor(s) | SITIO, SRI SUDEWI PRATIWI | |
| Author(s) | REVAYANTI | |
| Issued Date | 2026 | |
| Abstract | The Public Health Center (Puskesmas) is a primary healthcare facility that provides comprehensive, integrated, and continuous public health and individual health services. To improve the quality of healthcare services, Palembayan Public Health Center has implemented Electronic Medical Records (EMR) and the Mobile JKN application. However, their implementation still faces various obstacles related to human resources (man), technology (machine), methods (method), supporting facilities (material), and financial resources (money), resulting in suboptimal utilization. This study aimed to determine the relationship between resources and patient visits in the implementation of Electronic Medical Records and the Mobile JKN application at Palembayan Public Health Center in 2026. This study employed a qualitative research method with a case study approach and was conducted at Palembayan Public Health Center from June to July 2026. The informants consisted of ten participants, including the head of the public health center, medical record officers, healthcare workers, and patients. Data were collected through in-depth interviews and observations. Data analysis was carried out through data transcription, data reduction, coding, categorization, data presentation, and conclusion drawing.The results showed that the implementation of Electronic Medical Records and the Mobile JKN application at Palembayan Public Health Center had not been optimal. In the man aspect, there were still officers who did not fully comply with electronic medical record documentation procedures, and patients, especially the elderly, had limited understanding of the use of the Mobile JKN application. In the machine aspect, the implementation was constrained by unstable internet connections, system disruptions, and limited supporting devices. In the method aspect, the socialization and implementation of Standard Operating Procedures (SOP) had not been carried out optimally. In the material aspect, incomplete electronic medical record data and the underutilization of Mobile JKN features were still found. Meanwhile, in the money aspect, budget limitations and inadequate supporting facilities remained obstacles to the implementation of the electronic system. In conclusion, resources are related to patient visits in the implementation of Electronic Medical Records and the Mobile JKN application at Palembayan Public Health Center. Therefore, improving human resources, strengthening infrastructure, providing continuous socialization, and increasing budget support are necessary to enhance the effectiveness and efficiency of digital health services. | 1 |
| Item Type | Skripsi | |
| Keywords | sumber daya (resources),Sistem Elektronik(Community Health Center System), rekam medis elektronik (electronic medical records) | 1 |
| Collection | Fakultas Kesehatan Masyarakat, D4-Manajemen Informasi Kesehatan | |
| Publisher | INSTITUT KESEHATAN DELI HUSADA | |
| Submitted Date | 20-10-2026 | |
| Updated Date | 20-10-2026 | |
| URI | No URI | |
| File |
25199075_REVAYANTI_SKRIPASI_D4.pdf
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