Informasi ringkas dokumen repository.
| Advisor(s) | Amirah, Nada | |
| Author(s) | MANALU, ROYMAN LEONARDO | |
| Issued Date | 2026 | |
| Abstract | ABSTRACT MANALU, ROYMAN LEONARDO. 2026. The Effect of Using the e-Puskesmas Application on Service Quality at Teluk Karang Public Health Center, Tebing Tinggi City, in 2026. Undergraduate Thesis. Health Information Management Study Program, Faculty of Public Health, Deli Husada Health Institute Deli Tua. Advisor: Nada Amirah, S.K.M., M.K.M. Digital transformation in the health sector through the implementation of the e-Puskesmas application aims to improve the efficiency and quality of primary healthcare services. However, technical constraints such as internet network instability, data input bottlenecks, and limited staff skills can prolong service duration. This study aims to analyze the effect of using the e-Puskesmas application on healthcare service quality at Teluk Karang Public Health Center, Tebing Tinggi City, in 2026.This study was a quantitative observational analytic research using a cross-sectional design. The population consisted of all patients receiving e-Puskesmas-based services at Teluk Karang Public Health Center, with an average of 900 patients per month. A sample of 90 respondents was selected using a purposive sampling technique. Data were collected using structured questionnaires with a Likert scale (20 items per variable). Univariate analysis revealed that the majority of respondents rated the use of the e-Puskesmas application as good/high (53.3%) and the service quality as good/high (51.1%). Bivariate Chi-Square test demonstrated a significant relationship between the use of the e-Puskesmas application and service quality (Chi-Square = 27.778; p-value = 0.000). The use of the e-Puskesmas application has a positive and significant effect on healthcare service quality at Teluk Karang Public Health Center, Tebing Tinggi City, in 2026. The health center administration is advised to continuously improve IT infrastructure quality, maintain network stability, and conduct regular training for health workers to optimize service quality. Keywords: e-Puskesmas, Healthcare Service Quality, Logistic Regression, Teluk Karang Public Health Center. | 1 |
| Item Type | Skripsi | |
| Keywords | e-Puskesmas, Healthcare Service Quality, Logistic Regression, Teluk Karang Public Health Center. | 1 |
| Collection | Fakultas Kesehatan Masyarakat, D4-Manajemen Informasi Kesehatan | |
| Publisher | INSTITUT KESEHATAN DELI HUSADA | |
| Submitted Date | 20-10-2026 | |
| Updated Date | 20-10-2026 | |
| URI | No URI | |
| File |
25199083_roymanleonardomanalu_skripsi_d4.pdf
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