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| Advisor(s) | Siregar, Rifai | |
| Author(s) | TAUFIQ | |
| Issued Date | 2026 | |
| Abstract | ABSTRACT Taufiq. The Effect of System Quality and Information Quality on Electronic Medical Record User Satisfaction at Dr. Zubir Mahmud Regional General Hospital, East Aceh Regency, 2026. Thesis, Health Information Management Study Program, Faculty of Public Health, Deli Husada Health Institute, Deli Tua. (Supervisor: Ripai Siregar, SKM., M.K.M) Electronic Medical Records (ELMR) are a form of information technology implementation in healthcare services that supports effective data and information management. The success of ELMR implementation is determined not only by system usage but also by the quality of the system and the quality of the information produced, as well as user satisfaction. Therefore, system quality and information quality need to be considered to support the success of ELMR implementation in hospitals. This study aims to analyze the effect of system quality and information quality on Electronic Medical Record user satisfaction at Dr. Zubir Mahmud Regional General Hospital, East Aceh Regency, 2026. This study used a quantitative method with an analytical correlation design and a cross-sectional approach. The study was conducted in the Outpatient Unit of Dr. Zubir Mahmud Regional General Hospital. Zubir Mahmud, East Aceh Regency, from March to August 2026. The population in this study were all active users of Electronic Medical Records, totaling 438 people, with a sample size of 81 respondents. The sampling technique used systematic random sampling. Data collection was carried out using a questionnaire, while data analysis included univariate and bivariate analysis with a significance level of α = 0.05. The results showed that the majority of respondents rated the system quality in the good category (65 respondents (80.2%), information quality in the good category (68 respondents (84.0%), and user satisfaction in the satisfied category (69 respondents (85.2%). The results of the analysis showed a significant relationship between system quality and user satisfaction with a p-value = 0.039 (p <0.05). In addition, there was a significant relationship between information quality and user satisfaction with a p-value = 0.009 (p <0.05). Descriptively, the proportion of satisfied users was higher in the group that rated the system quality as good (89.2%) compared to the group that rated the system quality as poor (68.8%). Similarly, the proportion of satisfied users was higher in the group that rated the information quality as good (89.4%) compared to the group that rated the information quality as poor (61.5%). There was a significant relationship between system quality and information quality and user satisfaction of Electronic Medical Records at Dr. Zubir Mahmud Regional General Hospital, East Aceh Regency in 2026. Improving system quality and information quality needs to be a priority in the development and evaluation of Electronic Medical Records to increase user satisfaction. Keywords: System Quality, Information Quality, User Satisfaction, Electronic Medical Records. | 1 |
| Item Type | Skripsi | |
| Keywords | System Quality, Information Quality, User Satisfaction, Electronic Medical Records. | 1 |
| Collection | Fakultas Kesehatan Masyarakat, D4-Manajemen Informasi Kesehatan | |
| Publisher | INSTITUT KESAHATAN DELI HUSADA DELI TUA | |
| Submitted Date | 20-10-2026 | |
| Updated Date | 20-10-2026 | |
| URI | No URI | |
| File |
25199096_Taufiq_skripsi_D4..pdf
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