ANALISIS IMPLEMENTASI CONTINUITY OF CARE DALAM PELAYANAN KEBIDANAN DI PUSKESMAS TUNTUNGAN KECAMATAN PANCUR BATU TAHUN 2026

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Advisor(s) Ariani, Peny
Author(s) TARIGAN, MEIARTI YESSIEPHINE BR
Issued Date 2026
Abstract Continuity of Care (COC) is a comprehensive and continuous midwifery care approach provided from pregnancy, childbirth, postpartum, newborn care, to family planning services. This study aimed to analyze the implementation of Continuity of Care in midwifery services at Tuntungan Public Health Center, Pancur Batu District.This study employed a qualitative method with a phenomenological approach. The research informants consisted of key informants and supporting informants selected through purposive sampling. Data were collected through in-depth interviews, observations, and document reviews. Data analysis was conducted through data reduction, data display, and conclusion drawing.The results showed that the implementation of Continuity of Care had been carried out through integrated antenatal care (ANC), childbirth services, postpartum care, newborn care, and family planning services. The implementation of Standard Operating Procedures (SOP) had been conducted; however, strengthening of documentation and periodic evaluation was still needed. Human resources were considered adequate to support the implementation of COC, although continuous training and capacity building remained necessary. Facilities and infrastructure were generally available, but limitations in service rooms and certain medical equipment were still identified. Most patients expressed satisfaction with the services because they were perceived as friendly, communicative, and continuous. Nevertheless, some complaints remained regarding waiting times and service accessibility.The study concluded that the implementation of Continuity of Care at Tuntungan Public Health Center has been carried out reasonably well. However, improvements are still required 1
Item Type Tesis
Keywords Continuity of Care (CoC), midwifery services, Community Health Center (Puskesmas), Standard Operating Procedures (SOP), patient satisfaction. 1
Collection Fakultas Kesmas, S2-Ilmu Kesehatan Masyarakat
Publisher Institut Kesehatan Deli Husada
Submitted Date 14-09-2026
Updated Date 22-09-2026
URI No URI
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